Retail Store Slip and Fall Cases

Slip and fall cases in retail stores are common. Human factors studies and common experience show that when we are shopping our eyes are where retailers want them, on their goods. Also when we are shopping we often are carrying goods or have a shopping cart filled with items obstructing our view. We have the […]

Continue reading

It’s Not My Job

A long-haul truck driver delivered a trailer to a Lowe’s store. Although she would sometimes open the trailer doors in the loading dock, unloading the trailers was not her job. On this delivery, when she attempted to open the trailer doors she noticed that the cargo had shifted and some boxes pressed against the doors. […]

Continue reading